Customer References

Hello and thank you for the amazing yacht experience aboard the yacht, Fantasea, It was truly the best yacht experience of my life. Wow, as an engineer as one of my traits normally I still feel I’m in an oil refinery aboard most yachts.

The 65′ Marquis made me feel like I went aboard a luxury plantet that never ended. Just an amazing yacht creation. My compliment to the skipper Mike Simpson of Blue Pacific Yacht Charters in Vancouver, BC. What a day and truly a benchmark in my life. I recommend buying or renting a the 65′ Marquis to anyone willing to step up.

Regards
Esmonde Holowaty
Author, Inventor, Engineer, Life Coach, Visionary

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Greg,

I figured that I would drop you a quick note now that I have settled in. It’s nice to get feedback on ones business, we often get the negative, but rarely the positive.

From my very first call to Angus a couple of months ago, every Blackfish interaction has been nothing short of a fantastic customer experience:

Angus – had a few e-mails, telephone calls from Regina and promptly set-up appointments for a few boat showings so that he could figure out my preferences and probably check out how serious I was. He quickly figured out my needs and preferences and arranged numerous showings in Vancouver, Nanaimo and Anacortes. Once I settled on a boat, he handled the negotiations very proficiently and with a little help from yourself to close the deal, I believe all parties were happy.
Can’t say enough about Angus’s help with my transition to Vancouver from Regina with advice and assistance on all kinds of boat stuff and the Vancouver area in general.

Geoff/James, Glen & Yourself – All great, Geoff is a busy guy, but makes the time to assist and has done a great job for you and I. James and I only had brief interaction, but he’s the money guy and it all went smooth, including the mooring lease. Glen and Yourself, always make yourselves available and provide experienced boat knowledge on a ton  of stuff from fishing/crabbing to good local establishment advice.

All in all, a great experience, I feel like part of a community and will certainly recommend my contacts to Blackfish. Darn good team!

Have a good Day Greg.

Regards,

 Tom Paradis CIP
Senior Account Executive
Business Development

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December 9th 2010

Greg Hughes
Blackfish Marine
1815 Maritime Mews
Granville Island, Vancouver BC

Dear Greg:

I recently purchased a 65 Marquis from your firm, I am writing to thank you for all the help your staffs have provided me thru the searching, viewing, purchasing and delivery of my yacht.

Glen Simpson demonstrated the utmost professionalism and made the purchase of my yacht easy as a trip to the corner store.  His knowledge of boats and his contacts are endless.

 I commend you and your staff on your customer service.  Rest assured I am wholeheartedly recommending Blackfish Marine.  Please feel free to share this letter with whomever you wish.

Sincerely

Marc Arcand

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“As an Australian, living on the opposite side of the world, meant that buying a boat in Canada would probably be difficult in terms of negotiating and dealing with the broker.  In fact, the experience of purchasing ‘Pastime’ was very easy thanks to Tom. 

I found Tom to be great to deal with, his information accurate and most importantly for me, there was none of the usual sales hype that often goes with the territory.”

Mark E. – Nordhavn 57 Motor Yacht

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“Dear Tom,

I want to thank you and Blackfish Marine for helping me purchase the Marquis 40 yacht.  As you know, the transaction was difficult since the dealer supplying the yacht was in bankruptcy and did not service the yacht as needed. Because of these circumstances you assisted me in obtaining a great purchase price and followed through taking care of the many warranties issues and other deficiencies.

I am grateful to you and Blackfish Marine for professionally completing the many details associated with the yacht purchase. The best compliment to you and your Company is that you are my broker for my next larger yacht.

Sincerely”
Gerald F. – Marquis 40 Sport Coupe

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“Tom represented us as buyers agent. He was flexible, replied very fast to all our requests and represented our interests during the purchasing process in a professional manner. Even after the deal was done, Tom was always ready to help and give us advise whenever needed.”

Ralf S. – Cruisers Yachts 31’

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“Tom Vendel is a detail oriented yacht broker who ensures that all of his clients needs and requirements are covered when considering a purchase.
Tom keeps the pressure to a minimum yet covers all options before, during and most importantly after the sale. I have always felt comfortable knowing that in the event of an emergency or as simple as a clogged toilet Tom will take your call and offer assistance.
Tom’s professional attitude and knowledge ensures he has a client for life.
If you are considering a yacht purchase and working with Tom but have some reservations I’d be happy to offer further details on my experience.”

Rob M. – Marquis 40 Sport Coupe

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“Tom was calm and knowledgeable, and a pleasure to work with, during the purchase of our yacht. He was very effective in negotiations, administrative and repair/upgrade matters.”

Darrell & Karen S. – Marquis 59 Motor Yacht